Repair service
Your unit has failed and needs diagnosis or repair.
- Not timing or contacts not switching
- Timing out of specification
- Not energizing or coil failure
- Intermittent, damaged, or unknown failure
Agastat 7000 Series service guide
Choose the service that fits your situation. If the unit is not operating correctly, start with repair. If it works but needs a supported change, start with reconfiguration.

Your unit has failed and needs diagnosis or repair.
Your unit works, but you need a different supported configuration.
Operating mode, contact poles, AC ↔ DC changes, and unsupported option changes require a separate review.
Configure reconfiguration →| Situation | Service |
|---|---|
| My relay stopped working and I do not know why | Repair |
| My relay will not energize | Repair |
| Contacts are not transferring at the right time | Repair |
| My relay works, but I need a different timing range | Reconfiguration |
| My relay works, but I need a different AC coil voltage | Reconfiguration |
| I need an AC ↔ DC change or a new operating mode | Contact us |